For many clients, this alone removes the constant feeling that things are slipping through the cracks.
We provide reliable operational and client response support to ensure your business runs smoothly and your clients are well looked after. We handle incoming and outgoing calls professionally, ensuring they are answered promptly or returned within agreed timeframes.
We manage emails and client enquiries efficiently, responding clearly, accurately and in line with your business standards. From general questions to appointment requests, we make sure nothing is missed and every enquiry is handled with care.

We discuss how you like to work, how you like your enquiries dealt with and where you need our support.
We keep your daily operations running smoothly by providing dedicated, hands-on administrative support to ensure your workflow stays organised, structured and under control.
We take ownership of your day-to-day admin. We ensure calls are handled promptly and professionally, emails and enquiries are responded to properly and your diary and bookings are carefully managed to avoid gaps or clashes.
With clear systems and consistent follow-ups, we keep your workflow organised and make sure nothing gets missed.
Willow Tree Services Lincs Ltd

Molly's a dedicated administrative and client support professional with over three years' experience supporting businesses and their clients. She specialises in managing emails and enquiries, building strong customer relationships and keeping workflows organised and running smoothly. She is calm, reliable and approachable. Which allows teams to stay focused while clients receive prompt and professional support.
With a keen eye for detail, she handles diary and booking management, bookkeeping and essential administrative follow-ups, helping to ensure nothing slips through the cracks.
We work best when we talk directly with you. We're happy to visit your premises or arrange a place to meet to discuss your business needs. Give us a call to book a time that suits you.
Our calls don't go unanswered. Give us a try and speak to real people who pick up the phone and get things done.
We're based in Stamford and support owner-led businesses in surrounding areas across Cambridgeshire, Lincolnshire, Northamptonshire, Rutland, Huntingdonshire and Bedfordshire.
Can't find the answer to your question? Give us a call or email office@ordinisservices.co.uk.
Businesses that are busy but want more control, clarity and consistency. We work best with:
Business owners often lack time and in many cases, internal support. We help prevent them from feeling overwhelmed by ensuring enquiries aren’t missed and administration is kept up to date and consistent.
Our support also includes diary management and bookings, keeping schedules organised, appointments confirmed and changes handled seamlessly.
In addition, we provide comprehensive administrative support, assisting with day-to-day tasks so you can focus on growing your business.
We work on a monthly retainer basis. For our clients, we want a result that is consistent, with professional communication and dependable operational support that enhances client experience and keeps your business organised with no strings attached.
There is no obligation to continue our services. You pay for the month and can pay on an ad-hoc basis.
We're here to assist you in any way possible, whether that means working directly on your needs, collaborating with existing support or supporting your in-house team members.
Get in touch and we’ll arrange an initial discovery call or visit your premises to understand your business, challenges and priorities.
If we’re the right fit and can genuinely add value, we’ll agree on the appropriate level of support and get you onboarded. From there, we get to work.