Ordinis Business Services
Ordinis Business Services
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Operational & client support

What we offer

We ensure the day-to-day doesn’t fall apart

 For many clients, this alone removes the constant feeling that things are slipping through the cracks.


We provide reliable operational and client response support to ensure your business runs smoothly and your clients are well looked after. We handle incoming and outgoing calls professionally, ensuring they are answered promptly or returned within agreed timeframes.


We manage emails and client enquiries efficiently, responding clearly, accurately and in line with your business standards. From general questions to appointment requests, we make sure nothing is missed and every enquiry is handled with care.

We ensure that

  • Admin & follow-ups actually happen
  • Calls are answered or returned promptly
  • Emails & enquiries are handled properly
  • Diaries, bookings & workflow are kept under control

Give us a call

How it works

We start by understanding your business

We discuss how you like to work, how you like your enquiries dealt with and where you need our support.

We get stuck in

We keep your daily operations running smoothly by providing dedicated, hands-on administrative support to ensure your workflow stays organised, structured and under control.

We manage it properly

We take ownership of your day-to-day admin. We ensure calls are handled promptly and professionally, emails and enquiries are responded to properly and your diary and bookings are carefully managed to avoid gaps or clashes. 


With clear systems and consistent follow-ups, we keep your workflow organised and make sure nothing gets missed.

We use the ops pro package, everything they promised they deliver. Exceptional customer service, we're also looking into the marketing packing to get our website & marketing to the next level.


Willow Tree Services Lincs Ltd

Molly | Operations Manager

Molly's a dedicated administrative and client support professional with over three years' experience supporting businesses and their clients. She specialises in managing emails and enquiries, building strong customer relationships and keeping workflows organised and running smoothly. She is calm, reliable and approachable. Which  allows teams to stay focused while clients receive prompt and professional support.


With a keen eye for detail, she handles diary and booking management, bookkeeping and essential administrative follow-ups, helping to ensure nothing slips through the cracks.

Start the Conversation

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Give us a call to book a time that suits you

We work best when we talk directly with you. We're happy to visit your premises or arrange a place to meet to discuss your business needs. Give us a call to book a time that suits you.


Our calls don't go unanswered. Give us a try and speak to real people who pick up the phone and get things done.


We're based in Stamford and support owner-led businesses in surrounding areas across Cambridgeshire, Lincolnshire, Northamptonshire, Rutland, Huntingdonshire and Bedfordshire. 

Frequently Asked Questions

Can't find the answer to your question? Give us a call or email office@ordinisservices.co.uk.

Businesses that are busy but want more control, clarity and consistency. We work best with:

  • Owner-led businesses
  • Trades & construction firms
  • Professional services


Business owners often lack time and in many cases, internal support. We help prevent them from feeling overwhelmed by ensuring enquiries aren’t missed and administration is kept up to date and consistent.


Our support also includes diary management and bookings, keeping schedules organised, appointments confirmed and changes handled seamlessly.


In addition, we provide comprehensive administrative support, assisting with day-to-day tasks so you can focus on growing your business.


We work on a monthly retainer basis. For our clients, we want a result that is consistent, with professional communication and dependable operational support that enhances client experience and keeps your business organised with no strings attached. 


There is no obligation to continue our services. You pay for the month and can pay on an ad-hoc basis. 


We're here to assist you in any way possible, whether that means working directly on your needs, collaborating with existing support or supporting your in-house team members. 


Get in touch and we’ll arrange an initial discovery call or visit your premises to understand your business, challenges and priorities.


If we’re the right fit and can genuinely add value, we’ll agree on the appropriate level of support and get you onboarded. From there, we get to work.


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